We have a dedicated team of experts to help you out. Send us a message and we'll respond quickly.
We provide three ways to get help
- Review Help Center: read more about Albert and search for answers to any issues you encounter in our Help Center. You may also access the Help Center in the app by going to your Profile and tapping on Help and then Help Center.
- Text Albert support: respond to the welcome text message you received when you signed up for Albert. From within the app, tap Profile, then Help, and Contact us to pull up the text conversation.
- Email Albert support: please email firstname.lastname@example.org from the email address you used to sign up for your Albert account.
If you have a time-sensitive matter, text our support team for the fastest response.