Before Albert can link a new account to Albert Savings, you will need to withdraw your funds back into the linked checking account. To protect the security of your account, the funds deposited into Albert Savings must be withdrawn into the account they came from. We also recommend pausing Albert Savings during this process to prevent any further transactions. Once those funds are back in your account, which generally takes 2-3 business days, please contact support and our team can assist you in switching the account.
If your original account connected to Albert Savings has been closed, Albert will send you a check for the funds in your Albert Savings account. Please contact support inside the help section of the app to learn more about receiving a check.