We know how frustrating it is to be charged a bank fee, so we go to great lengths to ensure the Smart Savings algorithm only saves for you when it’s affordable to do so. Our algorithm is designed to avoid overdrawing bank accounts by analyzing and predicting your account balance.
We won't initiate a Savings transfer if your balance is too low to safely withdraw funds, or if there’s a risk that your balance may decrease significantly because of upcoming bill payments or other debits.
If you schedule a fixed Savings amount, deposits may initiate a few days after the scheduled date to help prevent overdrafts.
Overdrafts can occur if a bank receives multiple transaction requests within a short time period, especially as a bank can take up to 72 hours to clear a transaction.
In the event of an overdraft, we recommend reviewing your transaction history to determine the specific debit transaction that overdrew your account. If you feel Albert is responsible, please text our Albert support team. We’ll be glad to assist you.
