What are fast transfers?

You can withdraw funds from your Albert Cash account to an external bank account in two ways. ACH withdrawals are free, and can take up to 2–3 business days to complete. Fast transfers can be made for a fee and typically complete within minutes. Each fast transfer is subject to a transaction fee equal to the greater of $5.99 or 1.75% of the transfer amount, capped at $25.

 

How to set up direct transfers

  1. Go to the Profile tab
  2. Tap on "Linked accounts"
  3. Link the debit card associated with the account you want to transfer from
  4. Use that account, or any account with a linked debit card, to transfer funds

 

A debit card is required to access direct transfers. These transfers are sent directly to your debit card, and your debit card must be associated with an external account in the app.

How to make a direct transfer

  1. Go to the Profile tab
  2. Tap on “Transfer money”
  3. Set your Albert Cash account as the “From” account
  4. Select an account with a linked debit card as the “To account”
  5. Enter your transfer amount and tap to transfer

My debit card isn’t connecting. How can I fix this?

Albert requires a secure connection to your debit card to offer direct transfers. If you’re having connection issues, you can try re-linking your debit card.

To update your debit card:

  1. Go to the Profile tab
  2. Tap on "Linked accounts"
  3. Select the account in error and tap "Linked debit card"
  4. Then, tap “Update card.”

Note: Not all debit cards support the functionality required for direct transfers. Prepaid cards and cash cards such as Netspend, Walmart Money, BankMobile Vibe, Card.com, Go2Bank, AccountNow Prepaid Visa, American Express Reserve, and Money Network Pay Card are not supported for direct transfers.