Check that your account still has the proper credentials stored. To do so, select the accounts section within the Overview menu of the app. Look for any red exclamation points next to an account, which indicates an error connecting to your account.
If your institution has an error, tap the institution then select Update credentials to enter your updated information.
If this does not resolve your issue, please let Albert know by tapping Contact support in the profile menu.
Albert Savings Accounts are held for your benefit at FDIC-insured banks, including Wells Fargo, N.A. and Axos Bank.