Check that your account still has the proper credentials stored. To do so, select the accounts section within the Budget tab of the app. Look for any red exclamation points next to an account, which indicates an error connecting to your account.
If your institution has an error, tap the institution then select Update credentials to enter your updated information.
If this does not resolve your issue, please let Albert know by tapping Contact support in the profile menu.
Albert Savings are FDIC-insured through our partner banks, Wells Fargo, N.A. and Axos Bank.
The Albert app facilitates banking services through Sutton Bank, Member FDIC. The Albert Mastercard® debit card is issued by Sutton Bank, Member FDIC, pursuant to a license by Mastercard International.